Legal

Privacy Policy

Last updated: October 27, 2026

This Privacy Policy explains how Togetherly (“we,” “us”) collects, uses, stores, and shares information when you use usetogetherly.com and related services (the “Service”). By using the Service, you acknowledge this Policy. Our Terms of Service are a binding agreement that governs liability, warranties, refunds, indemnity, and security risk allocation. If this Policy and the Terms conflict on those topics, the Terms control.

1. Who we are

Togetherly operates a guest photo/video collection and private gallery service with optional highlight and chapter reels for weddings and similar events. Contact: hello@usetogetherly.com.

2. Information we collect

Couple space / account info: partner names, email, wedding date, venue/city, URL slug, setup preferences, and similar details you submit.
User Media: photos, videos, and related metadata (filenames, size, timestamps, technical format info) uploaded by Couple Hosts or Guests.
Guest identifiers: display names or other labels entered at upload.
Technical data: IP address, browser/user agent, device type, approximate location derived from IP, referring URLs, diagnostics, and logs needed to operate and secure the Service.
Communications: emails or messages you send us (including support and refund requests).
Payment data: when payments are enabled, processed by third-party processors; we typically receive confirmation, amount, and limited billing metadata — not full card numbers.

3. How we use information

Provide, operate, secure, troubleshoot, and improve couple spaces, galleries, uploads, downloads, and reel production (including AI-assisted processing where applicable)
Authenticate access (including optional gallery passwords) and prevent abuse/fraud
Communicate about your space, packages, support, refunds, and Service changes
Comply with law, enforce our Terms, and protect rights and safety

4. Storage & processors (including Vercel / Blob)

Media and files may be stored with cloud object storage and CDNs — including Vercel Blob or successors — and the site/API may be hosted on infrastructure such as Vercel.
We use service providers (processors) for hosting, storage, email, analytics (if enabled), and payments. They process data on our instructions or as independent controllers where legally required.
Data may be processed in the United States and other countries where our providers operate.
Third-party provider outages, deletions, or security events can affect availability and integrity of data. Risk allocation is governed by the Terms (including technology-risk, security hold-harmless, refund, and liability sections).

5. Cookies & analytics

We may use essential cookies or local/session storage for security, preferences, and basic operation.
If we enable analytics, they may collect aggregated or pseudonymous usage metrics. Browser controls can block some cookies; doing so may break parts of the Service.

6. Sharing

We do not sell your personal information.
We share information with processors needed to run the Service; with advisors; and when required by law or to protect rights and safety.
Link-based access: guest and gallery links work as you configure them. Anyone you (or a recipient) share a link or password with may access corresponding content. That is intentional product behavior, not a “sale” of data.
Business transfers: if we merge, sell, or restructure, information may transfer as part of that transaction.

7. Retention

We retain couple-space data and User Media as long as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. We may delete inactive spaces or media after inactivity, closure, abuse, or operational limits. Keep your own backups of irreplaceable media. Deletion from our active systems may not immediately remove all cached or backup copies.

8. Security (not guaranteed)

We use commercially reasonable safeguards appropriate to a small cloud product. No method of transmission or storage is 100% secure. We do not guarantee that unauthorized access, leaks, hacks, loss, or disclosure will never occur. For acknowledgments, releases, hold-harmless, refunds, and liability limits related to security and media incidents, see the Terms of Service (especially technology risk, security, refunds, disclaimer, liability, and indemnity). Report suspected incidents to hello@usetogetherly.com.

9. Children’s privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 provided personal information, contact us and we will take appropriate steps to delete it. Couple Hosts are responsible for Guest uploads that may depict minors and for obtaining appropriate consents.

10. Your choices

Update couple details via setup tools or by emailing us
Request deletion of a couple space or media where feasible (subject to legal retention, abuse investigation, and backup cycles)
Stop distributing guest links; change gallery passwords if enabled
Opt out of non-essential marketing emails where offered (transactional/service messages may still be sent)

11. International users

If you access the Service from outside the United States, you understand information may be processed in the U.S. and other jurisdictions that may have different data-protection rules than your home country.

12. Changes

We may update this Policy by posting a new version with a revised “Last updated” date. Continued use after changes means you acknowledge the updated Policy.

13. Contact

Privacy questions: hello@usetogetherly.com